Refund and Transfer Policy

Though we hope everyone who registers for ONA Insights will be able to attend and we plan to host a valuable, inspiring event, we understand plans can change (for both attendees and event organizers). We’ll do our best to support you and are grateful for your support of ONA. Please read the following carefully.

All refunds and transfers should be requested by Tuesday, Oct. 5. Refunds will incur a $50 administrative fee. (There is no fee for a student registration refund.)

If you need to request a refund or transfer after the deadline for any reason, please contact registration@journalists.org.

All registration transfers are complementary. However, registrations made at the ONA member rate may only be transferred to another ONA member. If not already a member, the prospective attendee should join ONA before the transfer is requested. (Membership fees are non-transferable and non-refundable.)

To request a refund or transfer, please complete this form.

Non-attendance does not constitute a cancellation.

If ONA has to move the conference fully online, All Access Pass registrations will be refunded back to the Virtual-Only Pass registration rate of $100.

If ONA has to cancel the conference entirely due to unexpected circumstances that prevent ONA from continuing with the event, all registrations will be refunded.

QUESTIONS?

Please contact registration@journalists.org—we are happy to help!